There are two critical skills that characterize good leadership fundamentally, Courage and Empathy. Courage to take decisions especially in difficult times and empathy to understand the reasons why your team members behaved the way they did. Your ability to display the right balance between these two skills, when confronted with any situation, has a direct impact on the way your team members perceive you as a leader.

A disbalance between the two can be crucial. The right balance will help you to take the right decisions at the right time with the best outcome. People will appreciate you for this and follow your steps.

Robert Peterson